FAQs

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For your convenience, our most frequently asked questions are answered right here.

Q: How do I find stuff on this website?

A: Information about current and recent events is posted on the home page, while other pages are arranged in a menu across the top of your screen (smartphone users: click on the menuicon menu icon) Alternatively, you can search the entire site by entering one or more keywords in the Search… box in the top right corner (smartphone users: click on the searchicon search icon).

Q: How do I get back to the Home Page after navigating elsewhere on this website?

A: Simply click on the  club logo at the top left of any page.

Q: What is the Brits ‘n’ US Club?

A: A social club in The Villages, Florida, for Brits and those interested in British customs and culture. For more information, see our About Us page.

Q: Who runs the Brits ‘n’ US Club and how would I contact them?

A: For more information, see our Contact Us page.

Q: Who may join the Brits ‘n’ US Club?

A: Any resident of The Villages, Florida, may apply to join the club

Q: How do I become a member of the Brits ‘n’ US Club?

A: Please refer to our Register/Signup/Join page.

Q: I’m already a member, how do I log in?

A: Go to the Login/logout page and click on the Lost your password? link.  Use the same email address that you provided when joining.  If this doesn’t work, your email address is not yet registered.  Please contact the Membership Director.

Q: How do I stay up to date on current activities of the Brits ‘n’ US Club?

A: The best way is to stay current is to become a registered user and subscribe to our BritsnUS Club mailing list (please refer to our Register/Signup/Join page).   Another alternative is to subscribe to our RSS feed (also listed under the Other menu).

Q: What is an RSS feed?

A: A stream of posts or comments that is updated when new content is published. An RSS feed reader presents a list of all recent articles from sources you have subscribed to, highlighting any articles that are new or changed since you last visited. RSS feed readers are freely available for desktop computers, tablets and smartphones. On a desktop, point your browser at our RSS feed and accept the invitation to subscribe; typically this will create a “live bookmark” in your browser that updates automatically to show recent articles. On a smartphone or tablet you may first need to install an RSS app, such as Feeddler, Feedly or Free RSS, then use that app to add our feed as a new “source”. For more information on RSS feeds in general, visit the WordPress Feeds support page.

Q: Do I have to be a member to get news of Brits ‘n’ US Club activities?

A: No. Information on event dates, times and locations is publicly available on this website and via our mailing list (please refer to our Register/Signup/Join page).

Q: How do I get on the club’s mailing list?

A: Sign up to become a Registered User on this website (refer to our Register/Signup/Join page and you will receive an email invitation to subscribe to our MailChimp mailing list.

Q: What is MailChimp“?

A: MailChimp is the e-mail delivery system that hosts our mailing list.  We selected MailChimp because of its advanced features, including opt-in, opt-out, and proven ability to reach our subscribers on most email servers without being blocked by spam filtering. For more information about MailChimp, please refer to MailChimp.com/about.

Q: Does the Brits ‘n’ US Club share contact information?

A: The Brits ‘n’ US Club respects your privacy and will protect your personal information.  We do not share any personal information outside the club (other than as required by The Villages or by law enforcement).
Within the club, members have access to a Member List showing each current member’s First Name, Last Name and, if provided, a picture (“avatar”) and Biographical Information (a few keywords indicating individual interests).  Members can search this list to find other members with similar interests and then contact them via Member Messaging.  We do not disclose personal contact information (such as email address, mailing address, phone number).
Registered users are not listed in, nor do they have access to, the Member List or Member Messaging until and unless they become members.

Q: How do I get off the club’s mailing list?

A: Every email sent to the BritsnUS Club mailing list contains a link in the footer section to “unsubscribe from this list”.   Also, if you delete your account from this website, your email address will automatically be removed from the mailing list.

Q: How do I view and change my details in the club’s mailing list?

A: Every email sent to the BritsnUS Club mailing list contains a link in the footer section to “update your preferences”.  Click on this to view the information held in the mailing system, typically just First Name, Last Name and email address.  Any changes you make will be syncronized with the corresponding fields in your account on this website.

Q: How do I delete my account from this website?

A: If you are a Member, please send an email to our Membership Director requesting cancellation of membership and deletion of account.  If you are simply a Registered User, please send an email to our Webmaster requesting deletion of your account from this website.

Q: Does deleting my account on this website automatically remove me from the mailing list?

A: Yes. After deleting your account from this website your email address is automatically unsubscribed from the mailing list after a brief delay (typically a few minutes but could take longer).

Q: Does unsubscribing from the mailing list automatically delete my account from this website?

A: No. After unsubscribing from our mailing list your account remains on this website but it is flagged as having opted out of the mailing list.  If you subsequently change your mind, please send an email to our Webmaster asking to be resubscribed.

Q: Can my spouse/partner and I use the same email address for both of our accounts?

A: No, the system requires that each account on this website has a unique email address.  Please use one of the many free options available to set up a second email address for your spouse/partner. If you prefer that email messages for both of you end up in the same inbox, you can generally achieve this by setting up one email account to monitor both, or by setting up the second email address to forward to the first.  If you are unsure how to do this, please send an email to our Webmaster asking for assistance. As a last resort we may be able to set up a dummy email address for your spouse/partner that forwards to your main email address.

Q: I was expecting an email from this site and have not received it. How do I make sure your emails get through to me?

A: Please add webmaster.britsnus@gmail.com and Webmaster@BritsnUS.club to your email contacts list / address book to avoid these emails being diverted to your spam / junk mail folder.

Q: What personal information does the Brits ‘n’ US club hold on me and may I review it for accuracy?

A: We hold the minimum information necessary for us to function effectively as a club.
For Registered Users this can be as brief as Email address, First Name and Last Name.
We ask Members to also supply Phone number, mailing address and (to confirm residency) Village.
Registered Users and Members may, in addition, optionally record a nickname, a picture (“avatar”), and Biographical Information (a few keywords indicating individual interests).
Any logged in user can view and modify their own information at any time from the Edit Profile page, found under the Membership menu.

Q: I know a recently joined member of the Brits ‘n’ US club, but they’re not displayed in the Member List.  Why not?

A: Once a new member has received email confirmation of their Member subscription their name should appear in the Member List.  However, for performance reasons the member list is held in a cache that is refreshed only periodically.  To be sure you are looking at the latest data, click on the green Refresh Cache icon Refresh Cache icon beneath the list.

Q: How do I change my password?

A: To change your password, start by going to the Edit Profile page where the system will help you choose a new password (at least 8 characters including a mix of upper and lowercase characters and numbers) and verify it by reentering it a second time.
Alternatively, you can continue to the full Edit My Profile page and request a system generated password, which will be longer and probably impossible to remember.
Either way, you should make a note of the new password in a secure place.

Q: I’ve lost my password.  How do I access my account?

A: If you have misplaced or forgotten your password, use the Forgot your Password option on the Login page to have a secure Password Reset message sent to your current e-mail address.

Q: While attempting to log in I fumbled my password entry too many times and now I’m locked out.  How do I access my account again?

A: You could revisit the login screen again after the lockout period has expired, at which time be sure that you have the correct password available or else use the Forgot your Password option.  If you need more immediate assistance, please send an email to our Webmaster.

Q: What is the purpose of the little pdf icon pdf that appears at the bottom right of each article?

A: It provides you with a means to view the article content without the surrounding website components (menu bar, side bar, footer).  The main contents of the article are transformed into a pdf file that is displayed in a separate window and which you may download and/or print.

Q: How can I download or print just the contents of an article without the website menu, sidebar, etc?

A: Click on the little pdf icon pdf at the bottom right of an article to transform the main contents of the article into a pdf file.  (Note that the transformation process may omit some content or formatting of more complex articles, so be sure to review the results in your browser before sending to your printer.)

Q: How do I get a picture of myself to appear in the Member List.  ?

A: First you will need a suitable portrait picture, cropped to show your head and shoulders.
Next, go to the full Edit My Profile page (also found under the Howdy … menu at top right of your screen, or from the link at the top of the Edit Profile page).
If you would like to use the same picture here as on other sites that know about “gravatars”, then search for the About Yourself section and then click on the gravatar link there.
Alternatively, if you are simply looking to upload a picture for this site only, scroll further down the page to the Avatar section and click on the Browse… link to find that and upload that portrait picture.

Q: What is an “avatar” and what is a “gravatar“?

A: “Avatar” in this context refers to an icon or figure representing a particular person.  On this website we would like members to upload an avatar picture that is a head and shoulders portrait that, when displayed next to their name in the Member List, will be recognizable to other members.
“Gravatar” is a “globally recognized avatar”, linked to an email address and displayed on any “gravatar aware” site (including all WordPress sites) where that email address is associated with an account  Helpful for people who have a presence on multiple sites and want their image to appear consistently.

Q: I went to update my profile and I seem to have left the Brits ‘n’ US club website.  How do I get back to the home page?

A:  Click on Brits n US Club where you see it in white font on black background at the top left of your screen.

Not finding what you want? Feel free to submit a new question below and if it is a common question we will post the answer on this page. If you would like a direct response, please provide your phone number and/or email address.

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